How long does shipping usually take?
Shipping on average takes 3-5 business days from the date of order. Please allow for any additional time depending on your location as the COVID-19 pandemic continues to affect delivery times.
Exchange/Return policy.
Unfortunately, we are not accepting returns or exchanges at this time due to the current situation with the COVID-19 pandemic. If there are any issues or damages to the product upon arrival, feel free to contact us under the CONTACT option. Once we have received your inquiry, we will ask if you can kindly attach a photo of the damage and we will be more than happy to send you a new one.
What method of payments do you accept?
We accept all major credit cards as well as Paypal.
It's been more than 5 days since I've ordered? Where is my order?
Due to circumstances outside of our control, delivery will vary from state to state. Tracking information will always be provided with every order.
How do I get in contact with you with for more information?
You can contact us through our CONTACT option or through DM on our Instagram page @Mela.magic.